You can review your payment history on your TableCheck MyPage if you made a pre-payment, received pre-authorization, or used contactless pay to book the property.
You can also confirm reservation details, the credit card you used for payment, the credit card charge, and the payment status.
1．Choose either "Reservations", "Favorites" or "My Account" on the TableCheck homepage.
（If your MyPage is already opened, please proceed to the next step.）
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2．Select the pull-down button at the top of the screen and select "Payments".
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3．Your payment history will be displayed in a list.
View：You can check the payment details in one screen.
Issue Receipt：A field will open to enter the addressee of the receipt. When you enter the information and save, the receipt will be issued as a PDF. You can reissue the receipt with the same steps, but you cannot change the addressee. Related Help Articles：Issuing e-Receipts |
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Statuses
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Paid |
This will be displayed for payments that have been completed as a pre-payment for a reservation, or in the case of a pre-authorized reservation where the property has processed the payment on TableCheck. |
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Refunded |
This will be displayed when the refund process has been completed, regardless of a pre-authorization or pre-payment. If only a part of the total amount at the time of reservation was refunded, the amount deducted from the refund will be displayed as "Charged". |
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Deposited |
This will be displayed when a pre-authorization reservation is made without any problems. |
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Voided |
This is displayed when the credit held for a pre-authorization reservation is released. |
Please check the statuses above and reach out to the property directly if you have any concerns.