How to View and Edit Your Account Information

This guide explains how to change your registered phone number, email address, and password, as well as how to link social media accounts.

• Edit Your Profile (For Members)
• About Account Information
• If You Registered or Made a Reservation with the Wrong Email Address (For Members & Non-Members)

Edit Your Profile (For Members)

Select [Account] at the bottom right from TableCheck (restaurant search site) https://www.tablecheck.com/en/japan and proceed to [Account]. *You must log in with your TableCheck account. (If you are already logged in, please proceed to the next step.) Related Page:Logging Into Your TableCheck Account Check the settings for each item and make changes as needed.

About Account Information

① Fast name / Last name

② Email

Enter your new email address in the email field and tap [Save Profile] to receive a verification email.
*Please be sure to check the confirmation email you received. If it is not confirmed, the change will not be completed.

Related Page:Verifying Your TableCheck Account's Email Address

③ Phone Number

④ Gender

⑤ Change password

You can change it to a different password.
Tap [Change], enter the new password, and then tap the [Update] button.

⑥ Manage notifications

You can receive notifications via SMS at the time of reservation.
When turned ON, notifications will be sent to your reserved email address in addition to SMS.

⑦ Receive newsletters from TableCheck

Turn it ON to receive the latest news and updates from TableCheck.

Related Page:Following/Unfollowing Venues

⑧ Social accounts

You can link your existing social account. Tap [Connect] to open the login screen for your social provider. 
This will link the account to your TableCheck profile.

Related Page:Connecting Social Media Accounts to Your TableCheck Account

⑨ Memberships

If you are registered in a specific restaurant's membership program, you can cancel it via [Unsubscribe].

⑩ Account Deletion

You can delete your TableCheck account.

Related Page:Deleting Your Account

If you made a reservation or registered with the wrong email address (for both members and non-members)

If you registered using an incorrect email address, the procedure differs depending on whether or not you have a TableCheck account.
*If you're unsure whether you created an account, please check both options below.

1. If you are a non-member (no account created / guest reservation)
 

This applies to people who:

• Made a reservation without logging in
• Have not created a TableCheck account
• Do not have access to a "My Page"

Solution:

If you are a non-member, you cannot change your registered email address or phone number on your own.
If you wish to modify or confirm your reservation, please contact the restaurant directly.

2. If you are a member (account created and logged in at the time of reservation)
 

This applies to people who:

• Created a TableCheck account and made a reservation while logged in
• Can view their reservations from the "My Page"

Solution:

Since the verification email for changing your email address is sent to your current (incorrect) address, you won’t be able to complete the process if you can’t access that inbox.
Please note that we are unable to manually correct or edit an incorrect email address.

How to Delete Your Account:

1. Delete the current account that was registered with the wrong email address
2. Create a new account using your correct email address

Once the account with the incorrect email address has been deleted, you can link your reservation to the new account with the correct address.*For how to link the reservation, please refer to the help pages below.

Related Page:Deleting Your Account
Related Page:Linking Reservations to Your TableCheck Account