The reservation history displayed under [Bookings] on My Page shows bookings made while logged in to your TableCheck account.
Related Page:Reservation Doesn't Appear on MyPage
Please note that reservations will not be displayed on My Page in the following cases.
- You made the reservation without logging in
- You made the reservation using a different email address
- If you made the reservation without logging in
- You made the reservation by phone
Because the linking operation has already been completed, the reservation cannot be linked to your account. You can perform the linking operation after deleting the account that is currently linked.
If you delete the account, all past reservation history and other data will be erased, but the reservation itself will not be deleted.
Related Page:Deleting Your Account
Below are instructions on how to link a reservation to My Page if any of the above apply.
1. You can link from any of the following three places.
- On the confirmation screen immediately after booking, log in via [Sign-up or Connect TableCheck Account] (Linking complete)
- Open the reservation confirmation page from [View] in the reservation notification email. (Go to step 2)
- Open the reservation confirmation page from the link in the reservation notification SMS you received at booking. (Go to step 2)
The content displayed on the reservation confirmation page varies by restaurant. Please refer to the relevant specification below.
<Specification ①>
| 2. Scroll down and, under [View Full Reservation Details], enter the phone number or email address you provided at the time of booking, then press the button. | |
| 3. The booking confirmation screen will reopen; tap [Sign-up or Connect TableCheck Account]. | |
| 3. Tap the [TableCheck] button and log in to your TableCheck account to complete the linking. Linked reservations can be viewed on My Page. |
<Specification ②>
| 2. Scroll down and tap the button labeled [Login to see the full details]. | |
| 3. Tap the [Sign in with TableCheck] button. | |
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4. Enter the email address and Password,then tap the [Sign in] button and log in to your TableCheck account. Then tap the [Add reservation to account] to complete the linking. |
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