| Q I booked a course with Prepay. Can I use TableCheck Pay (formerly Contactless Payment, now referred to as TC Pay) to pay for additional orders or drinks at the venue? |
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A Yes. |
| Q I made a booking for a menu that [Requires Card], can I use TC Pay? |
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A Yes. |
| Q What is this ¥50 charge I don’t recognize? |
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A The ¥50 you may have been charged at the time of booking is a "pre-authorization" to verify your card's validity. When you enter your card details, the card company temporarily charges ¥50 to confirm the card is active. This amount will be refunded after your visit and credited back to your account later. |
| Q Can I choose a different payment method at the venue? |
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A You can change to a different payment when settling the bill. In that case, the registered card will not be charged. For details, please contact the venue directly. |
| Q What credit cards are accepted? |
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A The five major brands (Visa, Mastercard, Amex, Diners, JCB), and debit/prepaid cards are accepted. See the help page below for details. |
| Q How do I receive my receipt? |
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A You can get a receipt from the payment confirmation notice or through the TableCheck portal. See the help page below for details. |