Most merchants will automatically accept your reservation after completing the above steps. However, certain merchants may first place your reservation into "Pending" status which will require their staff to manually confirm your booking.
1. When you reach the completed reservation page in Step 3 above, you will see an amber message indicating that your reservation is in "Pending" status and you must wait for the restaurant to confirm your reservation.
2. When the merchant confirms your booking you will receive an email and/or SMS. Upon confirmation from merchant, your reservation is finalized and you may visit the shop at your scheduled time. The your reservation page will now display a green "Accepted" message.
If your reservation is "Pending" and you did not receive an email or SMS contact in Step 1, please contact the restaurant directly as you may not not receive the follow-up mail.