This section provides information on how to change reservations and when the “Change Reservation” button does not appear.
Related Help Articles：How to Check Your Reservation
- How to Make Changes to your Reservation
- If you are unable to change your reservation
- Error Messages in Relation to Not Being Able to Change Your Reservation
- Change Reservation Button is Not Available
Changing Your Reservation via the Reservation Confirmation Email
1. Click the "Change Reservation" button available on the reservation completion or reservation details page.
Changing Your Reservation via your TableCheck Account
Related Help Articles: How to Make a Reservation
| 1. Select [Bookings] via the TableCheck Home Page. |
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| 2. Click [Manage]. |
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| 3. Make changes to the number of guests, date, time, or menu using the same steps as when making the reservation. |
If any of the following apply to you, please contact the applicable restaurant directly.
- Confirmation of seat availability, etc.
- If you are unable to change your request with the change conditions
- If you made a reservation for a different restaurant by mistake (including a request to change an affiliated restaurant)
※If you wish to make changes yourself, please create a new reservation at the restaurant you wish to change and then cancel the first reservation you made.
If you are unable to apply the changes you need, and are met with system messages / warnings, please refer to the below for a detailed explanation for each message.
No Availability
| No tables are available for ○ People at ○○:○○ | There is no availability for your requested party size or time. |
| No tables are available for ○ People on yyyy-ｍｍ-dd | There is no availability for your requested date. |
Menu Required The menu is deselected
| Please select a course menu | A menu selection is required for this slot, but you have not yet selected one. |
The menu is deselected
| "●● (name of menu)" is not available at your selected time and has been deselected | The menu you had originally selected is not available for your requested date, time or party size. |
Please refer to the following possibilities, if you are unable to access the Change Reservation button.
| Online availability has been closed for your selected slot. | This decision is determined and set by the property which TableCheck is unable to change. |
| Reservations where credit card information has been entered. | Due to system specifications, changes to reservations where pre-authorization or pre-payments have been made cannot be amended at the moment. |