The error message above occurs when attempting to access the "View Full Reservation Details" action in the following situations:
- When "View Full Reservation Details" button is clicked without phone number or e-mail address input.
- When the phone number or e-mail address entered does not match the one entered at the time of reservation.
If you are unable to successfully access your reservation details, please contact us through the homepage with your reservation and personal particulars (date, time, property's name, and name).