You may be unable to reserve for your preferred date and time in the following situations:
- Some required fields have not been filled in.
- Your preferred date/time is already fully booked.
- Property's booking restriction rules.
The list of system reservation prompts can be found here.
| Any fields with "REQ" indicated are mandatory, and have to be filled in. Please ensure all of such fields are answered before trying to proceed to the reservation confirmation screen. |
| If your preferred slot is already fully booked, the below message will appear and you will be unable to confirm your reservation. Should you wish to continue to inquire about the availability for your desired slot, please contact the property directly. |
| If your booking situation does not match either of the above scenarios and you are still faced with error messages as seen below, this may due to booking restrictions put in place by the property. In such cases, please contact the property directly to inquire more on availability. |