Please Contact the Property Directly

For queries regarding reservations, menu inquiries, payments, refunds, etc., we kindly urge you to contact the property directly for information.

Inquiries Regarding Reservations

Inquiry Examples

• I would like to amend the date of my reservation.
• I would like to amend the email address indicated on my reservation.
• I am unable to amend or cancel my reservation that I made online.
• I would like to know about seat availability.
• I would like to know about the cancellation fee that is applied to my reservation.
• I would like to make a reservation for a specific course menu.
• I would like to know the next available date I can make a reservation.
• I would like to learn more about this menu.
• Are you able to prepare an anniversary platter for my future reservation?
• I would like to know if there are any allergy-friendly menu items.
• I would like to reserve a private room.

Inquiries Regarding Payment

Inquiry Examples

• I was unable to get a refund for my cancellation.
• I have yet to receive a refund, when will it be processed?
• What types of payment are accepted at the property?
• Am I able to request a receipt for my payment?

Inquiries Regarding Your Visit to property

Inquiry Examples

• I would like to know if parking is available.
• I would like to know if take-out is available.
• I would like to know if children are allowed at the property.
• I would like to know if I can bring my pet with me.

Inquiries Regarding Contact Information

• As we are not able to provide you with additional contact information for the property, we urge that you seek for alternate ways to reach the property directly on their website and other public platforms.
  → Kindly contact the property by through their inquiry form or by calling the phone number listed on these official sites.