If you are encountering difficulties in completing your reservation, please refer to the following steps which may help to resolve the issue.
The booking page does not allow you to click the button to proceed to the next page.
If you are encountering this issue, a required field on the booking page may be missing information.
Please check that all mandatory information has been provided:
- Number of People
- Date of Reservation
- Time of Reservation
- Service Type (applicable to some venues)
- Menu selection (applicable to some venues)
- Answers to required questions (applicable to some venues)
- Purpose of Reservation (applicable to some venues)
- Confirmation of Terms and Policies
If there are no menu options available for the date and time you have selected, you may try selecting a different date or time, or contact the venue directly.
"Please answer the required questions" is displayed.
Some venues add mandatory questions to be answered during the booking process. If you are seeing this message, please check any unanswered questions found above the "Request" field.
Mandatory questions will be marked with a red asterisk (*) or a red "REQ" label.
"Resend Confirmation Instructions" is displayed.
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This message appears if the TableCheck account used to make the reservation has not been successfully verified.
※If you are unable to find the verification email, you may have it resent from the "My Profile" section in your TableCheck account. In rare cases, TableCheck emails may be blocked from your inbox due to your domain's security settings. After confirming your email address is correct, please ensure your device or email domain is configured to accept emails from the "tablecheck.com" domain. This will prevent important emails from being filtered or blocked by your device or email domain's security measures. |
Related Help Article: Updating Your TableCheck Account Preferences |