Here is how to make a reservation using a purchased voucher.
- How to Use Your Voucher(e-Ticket)
- How to Book Online Using the Purchase Confirmation Email
- How to book a table from My Page
- How to Use the QR Code at the Restaurant
How to Use Your Voucher(e-Ticket)
There are mainly three ways to use a voucher after purchase. The specific method depends on the restaurant. Please tap the voucher purchase confirmation screen or the voucher purchase confirmation email for details.
Online reservation
After purchasing your voucher, tap the “Reserve” button in your purchase confirmation email to book at the restaurant. Select your preferred date/time and party size, enter the required information, and complete your reservation.
Phone reservation
Please call the restaurant directly and let them know you would like to make a reservation using a voucher.
*Some restaurants may not accept reservations by phone. In that case, please make your reservation online.
Using the QR Code (Visiting the Restaurant Directly)
On the day of your visit, please present the QR code of the purchased voucher at the restaurant and inform the staff that you wish to use the voucher.
*Some restaurants may not accept vouchers at all.
Send as a gift
You can send your purchased voucher as a gift. For more details, please refer to the help article below.
Related Page:What is a Gift Voucher(e-Ticket)?
How to Book Online Using the Purchase Confirmation Email
Here is how to make a reservation using a purchased voucher. Follow the steps below to complete your booking.
| 1. Please tap [Voucher details and receipt output] in the voucher purchase confirmation email, and then tap [RESERVE] at the bottom. |
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2. On the TableCheck online reservation page of each restaurant, select the number of guests, date, and time, then tap [Find availability]. *The number of vouchers purchased may need to match the number of guests in the group, excluding children and infants. If you wish to make a regular reservation without using a voucher, please select [Book without using my voucher] at the bottom. |
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| 3. On the review screen, enter all required fields such as your contact details and payment information (if required). | |
| 4. Please review the [Cancellation fee] and [Voucher policy] then tap [Confirm booking] to finalize your booking. |
How to book a table from My Page
| 1. Please select an available voucher from the [Vouchers] section on My Page and tap [Book online]. |
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2. On the TableCheck online reservation page of each restaurant, select the number of guests, date, and time, then tap [Find availability]. *The number of vouchers purchased may need to match the number of guests in the group, excluding children and infants. If you wish to make a regular reservation without using a voucher, please select [Book without using my voucher] at the bottom. |
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| 3. On the review screen, enter all required fields such as your contact details and payment information (if required). | |
| 4. Please review the [Cancellation fee] and [Voucher policy] then tap [Confirm booking] to finalize your booking. |
How to Use the QR Code at the Restaurant
When selecting multiple quantities, a selection screen will appear.
If there are multiple target restaurants, select both the quantity and the restaurant.
Please follow the steps below to check how to present the QR code.
| 1. From the [Voucher] section on your My Page, tap [Get QR code for multiple vouchers]. | |
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2. Please select the restaurant where you would like to use your voucher. *Vouchers will be automatically applied in order of expiration date (earliest first). |
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| 3. After selecting the quantity of vouchers you would like to use, tap [Generate QR code]. | |
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4. On the day of your visit, please present the QR code of your purchased voucher at the respective restaurant and let the staff know that you would like to use the voucher. *Some restaurants may not accept voucher use at all. |
Frequently Asked Questions
Q: Where can I use the voucher?
A: Voucher usage conditions vary by restaurant. Please check the terms and conditions of the voucher you purchased to see which restaurants accept it.
Q: Can I use only part of the voucher amount?
A: No. Vouchers must be used in full in a single transaction. Partial use is not available.
Q: What if the voucher amount is less than the course price?
A: If the voucher value does not cover the course price, please pay the difference at the restaurant using cash or another accepted payment method.
Q: What happens if the voucher amount exceeds the course price?
A: If the voucher amount exceeds the cost of the course, the difference cannot be refunded.
Q: Can I use multiple types of vouchers in a single reservation?
A: No. Only one type of voucher can be used per reservation on online booking. Multiple voucher types cannot be combined.
Q: How do I apply a voucher to my reservation?
A: Vouchers can only be used during online reservation — from the purchase confirmation page or the purchase confirmation email. Please review the voucher terms before use. Users with a TableCheck account can also access their vouchers from My Page.
Q: Can I enter the restaurant without the voucher QR code?
A: If you made a reservation in advance using the voucher, there is no need to present the QR code upon arrival. For vouchers that do not require a reservation, you can easily use them by presenting the QR code.
You can view the QR code from the [Vouchers] section on My Page or from your purchase confirmation email.
*Vouchers may not be accepted at all locations. If so, please check My Page or the purchase confirmation page for details.