We will guide you through the voucher purchase process as follows.
Voucher(e-Ticket) Purchase Flow
Please purchase a voucher on the TableCheck online reservation page of each restaurant. Availability of voucher purchase varies by restaurant. Please check the sales status on the reservation page of each restaurant, or contact the restaurant directly to confirm.
If you log in to your TableCheck account before purchasing, you can view a list of purchased vouchers from [Vouchers] in My Page.
Related Page:Logging Into Your TableCheck Account
When purchasing only vouchers(e-Ticket)
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1. On the restaurant's reservation page, select the desired quantity and tap [ADD TO CART]. *Vouchers must be purchased within a specified time after being added to the cart. |
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| 2. Confirm the purchase details and tap [CHECKOUT]. *Tapping [CONTINUE SHOPPING] will temporarily save your selection in the cart. |
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| 3. Enter the required information and tap [PAY ￥○○]. | |
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4. Once the purchase is complete, a confirmation email will be sent. Please check the contents of the email. Related Page:Unable to Receive TableCheck Email Notifications
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For booking and usage instructions after purchasing a voucher, please refer to the help article below.
Related Page:How to Use Your Voucher(e-Ticket) After Purchase
Regarding Display During Voucher(e-Ticket) Purchase
| When the stock reaches zero, it will display as "Sold Out." | |
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You can try to complete your order, but due to inactivity your selection might no longer be available. |
Vouchers must be purchased within a specified time after being added to the cart. |
Frequently Asked Questions
Q: Where can I purchase a voucher?
A: Availability of voucher purchases varies by restaurant. Please check the sales status on each restaurant's reservation page, or contact the restaurant directly.
Q: What should I do if I don't receive the purchase completion email after buying a voucher?
A: Please check your spam/junk mail folder. If you still cannot find it, please verify that the email address you entered is correct.
Related Page:Unable to Receive TableCheck Email Notifications
Q: I didn't receive the voucher purchase completion email. Can you resend it?
A: Please contact the restaurant where you made the reservation and request a resend of the email.
Q: Can I cancel after purchasing a voucher?
A: You can cancel your reservation, but vouchers cannot be refunded. Please check the details carefully before purchasing.
Q: What payment methods are available?
A: We accept credit card payments. Please check the purchase screen for supported brands.
Q: Are there any payment methods other than credit cards?
A: We only accept credit cards. We do not support other payment methods.
Q: Can I view a list of the vouchers I purchased?
A: You can log in to your My Page and view your purchased vouchers from the [Vouchers] section. Non-members, please check your purchase confirmation email.
Q: Where can I check the vouchers I purchased?
A: You can check them from the voucher purchase completion email. If you are logged in to your TableCheck account, you can also view a list from [Vouchers] in My Page.