Advance Purchase Required is a payment method where you pay the amount in advance using cashless payment methods such as credit cards when making a reservation.
If the menu you want to reserve has [Advance purchase required] listed, it will be a reservation that requires credit card number input, and you will need to pay by credit card at the time of reservation.
If additional food expenses occur on the day, please pay the difference at the restaurant.
Click the [NEXT STEP] button to proceed to the next page and enter your credit card information.
After canceling your reservation, if the cancellation fee is 100% of the payment amount and no refund is made, automatic refund will not be processed as there is no amount to refund.
You will receive an automatic refund completion email from the system within a few days after cancellation.
*Please note that some restaurants may process refunds manually on the restaurant side.
Related Page:I received an email titled "Notification of Refund Completion
You can check if the refund process has been completed from the [Payment history] in your My Page.
Related Page:Viewing payment history for reservations paid by credit card
Please note the following.
- Please note that the billing will be made to the credit card you entered, not on the day of visit, as it is a pre-payment
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Regarding refund timing, please contact your card company directly after the refund process is completed.
Related Page:I want to know the flow until refund (cancellation processing)
- Acceptable Credit Cards
- A charge has already been made to the card used for a pay-at-restaurant reservation
- How to Check the Contact Information of the Restaurant
Frequently Asked Questions
Q: I canceled but the refund process doesn't seem to be done.
A: For pre-payment, refund processing is usually done within a few days after cancellation, but some restaurants may process refunds manually.
If you cancel within the period that does not violate the cancellation policy and the refund completion email has not arrived even after a few days, there is a possibility that the restaurant is processing the refund manually.
Related Page:I received an email titled "Notification of Refund Completion
If [Refunded] is not shown in the [Payment history] in your My Page, please contact the restaurant directly.
Related Page:Viewing payment history for reservations paid by credit card