What to Do If You Are Unable to Reach the Restaurant by Phone or Email

If you know the contact details but still cannot reach the restaurant, please try the following steps:

(Examples)

• The property only accepts phone inquiries, and I cannot get through despite repeated calls.
• I submitted an inquiry via the contact form but haven’t received a reply.
• The property is overseas, and I cannot contact them via phone.

Check the Restaurant’s Business Hours

If you are calling outside of business hours or on a regular closing day, the call may not go through.

Try again after some time

The line may be temporarily busy or the restaurant may have call restrictions in place.

Look for Alternative Contact Methods

Try reaching out through the restaurant’s official social media accounts (e.g., Instagram, Facebook).
Some restaurants may also offer email support.。