TableCheck assigns a unique reservation ID (reservation number) to each booking.
Please share this ID when contacting the restaurant, as it will help us assist you more efficiently.
- Checking from My Page
- Checking from Email
- Checking from SMS
- Cases Where Your Reservation Cannot Be Confirmed and How to Handle Them
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From My Page, go to [Bookings] and tap the reservation confirmation button for the relevant booking. The reservation confirmation page will open, so please check the reservation ID. |
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If you received an email with your reservation details, the reservation number (reservation ID) is listed there. Additionally, if you wish to view the reservation details, tap [View] from the icons displayed below. |
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If you received an SMS with your reservation details, tap the link URL provided. This will take you to the reservation confirmation page where you can view your reservation ID (reservation number). If you haven't received the email or SMS, please refer to the help article below. |
Cases Where Your Reservation Cannot Be Confirmed and How to Handle Them
If you've deleted the email or SMS
If you made your reservation while logged into your TableCheck account, you can view your reservation details using the steps below.
STEP 1: Access the TableCheck My Page
Log in using the email address or phone number you used at the time of reservation.
Related Page: Logging Into Your TableCheck Account
STEP 2: Check your reservation history
After logging in, view your reservation details by navigating to [Bookings] on your My Page.
Related Page: How to Check Your Reservation History
If it doesn't appear on My Page
Your reservation information may not be linked to your My Page. Please try linking it using the method below.
■ Linking method
1. Access the URL provided in the confirmation email or SMS sent at the time of your reservation
2. Tap the [View Full Reservation Details] or [Login to see the full details] button at the bottom of the page
3. After logging in, your reservation information will be automatically reflected
Related Page: Linking Reservations to Your TableCheck Account
Frequently Asked Questions
Q: I accidentally deleted my email or SMS. What should I do?
A: Log in to your TableCheck My Page to view your reservation details.
Log in using the email address or phone number used at the time of reservation, then check under [Bookings] on your My Page.
Note that if you booked without logging in or used a different email address or phone number, your reservation may not appear on your My Page.
In that case, please contact the restaurant to request that your confirmation email be re-sent.
Related Page: Linking Reservations to Your TableCheck Account
Related Page: How to Check Your Reservation History
Q: I can't reach the restaurant
A: Due to high traffic or outside business hours, it may be difficult to reach the restaurant by phone.
Please try calling again later, or check your reservation details from your My Page or the confirmation page in your reservation email or SMS.
Additionally, some restaurants may provide information on their official website or social media channels. We recommend searching for the restaurant by name as well.
Related Page: What to Do If You Are Unable to Reach the Restaurant by Phone or Email