Registration for the cancellation waitlist is only available at restaurants that accept online reservations.
By registering in advance, you can be notified as soon as a spot becomes available at fully booked, popular restaurants.
Below, we will guide you through the steps for registering and canceling your cancellation waitlist online.
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1. On the reservation page for the restaurant, please select your preferred date, time, number of guests, and seat category. After reviewing any notifications from the restaurant, please tap [Confirm and continue]. *Depending on the restaurant's settings, notifications may not be displayed. |
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2. Log in to your TableCheck account and enter your cancellation waitlist details. *Logging in is required to view a list of your registered cancellation waitlists from My Page. Related Page:Logging Into Your TableCheck Account
◆ To register for the waitlist without specifying a date/time [Notify me any date] [Notify me any time] Please check the box for your preferred option. When a seat becomes available, the restaurant will notify customers who are available to stay for the matching duration. *Notification conditions may vary depending on the restaurant's settings. |
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| 3. Review the [Request details] and tap [Submit]. | |
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4. Once the [Request submitted] screen appears, your registration is complete. You can tap [Manage my requests] to view it on the [Requests] section of My Page. *Logging in is required to check your waitlist status. Related Page:Logging Into Your TableCheck Account
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5. A confirmation notification will be sent to the email address you provided. Please double-check your information for accuracy. Related Page:Unable to Receive TableCheck Email Notifications |
*Notification conditions may vary depending on the restaurant's settings.
Check via Email
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A confirmation notification will be sent to the email address you provided. Please double-check your information for accuracy. Related Page:Unable to Receive TableCheck Email Notifications |
Check via My Page
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1. Log in to your TableCheck My Page and tap [Requests] under [Account]. Related Page:Logging Into Your TableCheck Account |
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2. Your active cancellation waitlists will be displayed in a list. *Please note that if you registered without logging in, it will not be displayed here. |
Cancel via Email
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1. Please tap the [Cancel] button in the email titled [Notification of successful registration for the waiting list].
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2. A confirmation screen will appear. Please tap [Yes, cancel request]. If you wish to remain on the waitlist, tap [No, keep my request] below. Once the [Request cancelled] screen appears, your cancellation is complete. |
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Cancel via My Page
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1. Log in to your TableCheck My Page and tap [Requests] under [Account]. Related Page:Logging Into Your TableCheck Account |
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| 2. From the [Active] tab, tap [Stop Notification] for the restaurant's cancellation waitlist. | |
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3. A confirmation screen will appear. Please tap [Yes, cancel request]. If you wish to remain on the waitlist, tap [No, keep my request] below. Once the [Request cancelled] screen appears, your cancellation is complete. |
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Frequently Asked Questions
Q: I received a notification that a seat became available, but I couldn't make a reservation.
A: It's possible that another customer completed their reservation before you could after the notification was sent. You will be notified again if a spot becomes available, so please wait.
Q: I received a cancellation waitlist registration notification for a time different from the one I requested.
A: When a cancellation occurs, notifications may be sent for times before or after your requested time, not just the exact time you requested.
Therefore, you may receive a notification for a different time.
*Notification conditions for cancellations may vary depending on the restaurant's settings.
Q: If I register for the waitlist, will my reservation be automatically confirmed when a seat becomes available?
A: Reservations will not be automatically confirmed. You will be notified when a seat becomes available, so please complete your reservation manually after receiving the notification.
Q: Do I need to be a TableCheck member to sign up for the waitlist?
A: Yes. You must be a TableCheck member to sign up for the waitlist. You can sign up for the waitlist after logging in.
Q: Can I set the cancellation waitlist notification destination to an email address other than the one I registered, or to SMS?
A: Cancellation waitlist completion notifications are sent to the email address you entered during registration. Please be sure there are no errors in the address you input. Please note that notifications are not sent via SMS.
If you wish to change the notification destination, please cancel your waitlist registration and re-register with the desired email address. If you are logged in, you can change your email address from the [Account] section of My Page.
Related Page:Unable to Receive TableCheck Email Notifications
Related Page:How to View and Edit Your Account Information
Q: I can't find any available time slots for reservation. Is there a waitlist? If so, how can I sign up?
A: Cancellation waitlist registration is available only for restaurants that offer online reservations. On the restaurant's reservation page, please select your preferred visit date and time, number of guests, and seating category, then tap [Confirm and continue].