Registration for the cancellation waitlist is only available at restaurants that accept online reservations.
By registering in advance, you can be notified as soon as a spot becomes available at fully booked, popular restaurants.
Below, we will guide you through the steps for registering and canceling your cancellation waitlist online.
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1. On the reservation page for the restaurant, please select your preferred date, time, number of guests, and seat category. After reviewing any notifications from the restaurant, please tap [Confirm and continue.] *Depending on the restaurant's settings, notifications may not be displayed. |
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2. Log in to your TableCheck account and enter your cancellation waitlist details. *Logging in is required to view a list of your registered cancellation waitlists from My Page. Related Page:Logging Into Your TableCheck Account
◆ To register for the waitlist without specifying a date/time [Notify me any date] [Notify me any time] Please check the box for your preferred option. When a seat becomes available, the restaurant will notify customers who are available to stay for the matching duration. *Notification conditions may vary depending on the restaurant's settings. |
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| 3. Review the [Request details] and tap [Submit.] | |
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4. Once the [Request submitted] screen appears, your registration is complete. You can tap [Manage my requests] to view it on the [Requests] section of My Page. *Logging in is required to check your waitlist status. Related Page:Logging Into Your TableCheck Account
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5. A confirmation notification will be sent to the email address you provided. Please double-check your information for accuracy. Related Page:Unable to Receive TableCheck Email Notifications |
*Notification conditions may vary depending on the restaurant's settings.
Check via Email
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A confirmation notification will be sent to the email address you provided. Please double-check your information for accuracy. Related Page:Unable to Receive TableCheck Email Notifications |
Check via My Page
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1. Log in to your TableCheck My Page and tap [Requests] under [Account.] Related Page:Logging Into Your TableCheck Account |
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2. Your active cancellation waitlists will be displayed in a list. *Please note that if you registered without logging in, it will not be displayed here. |
Cancel via Email
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1. Please tap the [Cancel] button in the email titled [Notification of successful registration for the waiting list.]
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2. A confirmation screen will appear. Please tap [Yes, cancel request.] If you wish to remain on the waitlist, tap [No, keep my request] below. Once the [Request cancelled] screen appears, your cancellation is complete. |
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Cancel via My Page
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1. Log in to your TableCheck My Page and tap [Requests] under [Account.] Related Page:Logging Into Your TableCheck Account |
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| 2. From the [Active] tab, tap [Stop Notification] for the restaurant's cancellation waitlist. | |
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3. A confirmation screen will appear. Please tap [Yes, cancel request.] If you wish to remain on the waitlist, tap [No, keep my request] below. Once the [Request cancelled] screen appears, your cancellation is complete. |
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Frequently Asked Questions
Q: I received a notification that a seat became available, but I couldn't make a reservation.
A: It's possible that another customer completed their reservation before you could after the notification was sent. You will be notified again if a spot becomes available, so please wait.
Q: I received a cancellation waitlist registration notification for a time different from the one I requested.
A: When a cancellation occurs, notifications may be sent for times before or after your requested time, not just the exact time you requested.
Therefore, you may receive a notification for a different time.
*Notification conditions for cancellations may vary depending on the restaurant's settings.
Q: If I register for the waitlist, will my reservation be automatically confirmed when a seat becomes available?
A: Reservations will not be automatically confirmed. You will be notified when a seat becomes available, so please complete your reservation manually after receiving the notification.