Skip to main content

Changing Reservation Date, Time, Number of People, Menu, etc.

This section provides information on how to change your reservation and what to do if the “Change Reservation” button does not appear.
Related Page:How to Check Your Reservation

 

How to modify your reservation from the confirmation email

From the reservation confirmation email received at the time of booking, go to the reservation confirmation page and select the [Change Reservation] button.

Related Page:How to Check Your Reservation History
Related Page:Unable to Receive TableCheck Email Notifications

change_reservation_01.png

 

Changing via TableCheck My Page

1. Tap [Bookings] at the bottom of the TableCheck (restaurant search site) https://www.tablecheck.com/en/japan. HomeScreenSmall1b.png
2. Select [Manage] for the reservation you wish to modify. ReservationElement3a.png

3. Modify the number of guests, date, time, or menu as needed.

 

◆ If TC Points are scheduled to be earned
The expected amount of TC Points may change depending on the changes made.

◆ If you have used TC Points
Depending on the changes made, any TC points you used may be returned to your account.

Related Page:I want to check my TC Points

 ManageReservation1a.png

 

 

You cannot change your reservation on TableCheck in the following situations. Please contact the restaurant directly.

  • No availability or confirmation needed
  • Unable to change even after adjusting the conditions
  • Booked the wrong location (including affiliated restaurants)

*If you still wish to make changes yourself, please create a new reservation at the correct restaurant and cancel the original one.

 

 

① No availability for the selected time or number of guests

Message: “No availability for ○ guests at ○:○.”

Solution: Try a different time or guest number, or contact the restaurant directly.

② No availability for the selected date

Message: “No availability for ○ guests on yyyy/mm/dd.”

Solution: Try a different date or contact the restaurant.

③ No selectable menu

Message: “Please select a course menu.”

Solution: No menu is available for the selected date. Please try another date.

④ Menu not selectable under new conditions

Message: “The course ‘●●’ has been deselected because it is not available at the selected time.”

Solution: Review time, guest count, and menu, and try again.

 

Menus requiring credit card input cannot be selected when changing a reservation. Thank you for your understanding.

 

 

The Change Reservation button may not appear in the following cases:

Reservation change deadline has passed

Reason: The restaurant's settings prevent modifications.

Solution: Please contact the restaurant directly.

Reservation with credit card input

Reason: Due to system limitations, the Change button is not displayed.

Solution: Please cancel and make a new reservation.
More details here

Related articles