Online receipts can be issued only for reservations made under the following conditions
When you pay for food and beverage on the TableCheck system (TableCheck Pay (former contactless pay, hereinafter referred to as “TC Pay”), Booking Fee, pre-payment, and temporary reservation) (TableCheck Pay (formerly contactless pay, hereafter referred to as TC Pay), pre-payment, and provisional reservation)
※However, if you have paid for food and beverage on TableCheck from the tentatively reserved amount on the day of the event, you will receive a receipt as shown on this page.
Please contact your restaurant to make a request.
- When issued from TableCheck My Page
- To be issued from the reservation confirmation/payment completion notification e-mail
- Blank page appears after pressing the receipt button.（Android）
- If the receipt cannot be downloaded or is garbled
- Receipts compliant with the invoice system
You can check your payment history on TableCheck My Page.
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1．In TableCheck, select “Account” and then “Payment History”. ※Login required. |
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2．Select the desired reservation for which you would like to receive a receipt.
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3．Enter the name to which the receipt should be addressed and select the “Issue Receipt” button. |
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4．Receipts can be issued in PDF format.
Once a receipt has been issued, it is not possible to change the name of the recipient.
Receipts can be reissued using the same procedure. The word “Reissue” will be printed on the reissued receipt.
■ Starting April 1, 2025, the content on receipts and usage statements will gradually change.Both the receipt and the usage statement will be included in a single PDF file, with the following information: Receipt: |
1．Open the reservation details screen from the reservation confirmation e-mail or payment completion e-mail.
2．Enter the phone number or e-mail address you entered when making your reservation and click “View Reservation Details”.
3．Select the link under “Click here to download your receipt” to receive your receipt in PDF format.
- Resend of the reservation confirmation e-mail is available only to the restaurant that made the reservation.Please contact the restaurant directly to request resending
- If you wish to obtain a receipt from the “Reservation Confirmation E-mail” or “Payment Completion Notice E-mail”,
■ Starting April 1, 2025, the content on receipts and usage statements will gradually change.
Both the receipt and the usage statement will be included in a single PDF file, with the following information:
Receipt:
Description: For TC point purchase
Usage: Voucher purchase
Usage Statement:
Usage: Used for dining payment, etc.
For more details, please refer to the article below.
[For Reservations on or After April 1, 2025] About Receipts and Usage Statement
Since the download was successful, please check the following method.
- Open “Chrome.”
- Open the browser menu screen (three-point reader)
- Tap “Download” from the menu button in the upper right corner
- Files downloaded in the past are listed.
For some PDF files, if you open the receipt with a PDF-only tool, it may not download or garbled text may appear. To avoid garbled text, please open PDF files with a browser such as Google Chrome, Microsoft Edge, etc. to avoid garbled text.
With the introduction of the invoice system, TableCheck provides a system that allows restaurants to set their business registration number to be printed on receipts issued by TableCheck.
Please contact each restaurant directly regarding the details of receipts issued by the above-mentioned restaurants and reissuance of such receipts.
A sample of the format can be downloaded below.