Each restaurant may have different payment methods.
Below is an overview of the payment types and important notes. Please check this information when making a reservation.
- Online Prepayment
- Voucher(e-Ticket)
- Credit Card Authorization (Hold)
- No Credit Card Required at Reservation/TableCheck Pay (TC Pay)
- TableCheck Reservation Fee
- If You Booked by Phone
Overview:
This is a method where you pay the full course fee in advance at the time of reservation using a cashless payment method such as a credit card.
Notes:
If there are any additional food or drink charges on the day of your visit, please pay the difference at the restaurant.
Overview:
This describes how to use vouchers for reservation payments. Vouchers can be purchased in advance and used at the time of reservation. At some restaurants, you can also present the QR code at the time of your visit to use the voucher.
Notes:
Only one type of voucher can be used per reservation made online.
Please check the expiration date (up to 6 months) and usage conditions (such as purchase limits) before using a voucher.
Vouchers cannot be used for partial payment — the full amount must be used at once.
If the voucher amount is less than the course price, the remaining balance must be paid at the restaurant.
Please note that vouchers may not be accepted at all restaurants.
Overview:
You will be required to enter your credit card information when making a reservation, and a temporary authorization (hold) will be placed on your card.
However, payment is not completed at this stage, and the final bill must be settled at the restaurant on the day.
Notes:
The hold amount varies by restaurant. It may be the full course price, ¥50, or ¥200.
If you use a debit card, the amount may be deducted immediately, even though it is just a hold.
In that case, you will still need to pay at the restaurant, and the held amount will be refunded after your visit.
Overview:
If no credit card information is required when booking, please pay for your meal at the restaurant on the day of your visit.
Notes:
Please check which payment methods (cash, credit card, electronic money, etc.) are accepted at the restaurant.
Overview:
By entering your credit card information at the time of reservation, you will be registered as a guest eligible to use TableCheck Pay (formerly contactless payment) at the restaurant.
Notes:
This feature is only available at participating restaurants.
Overview:
The "TableCheck Reservation Fee" is a paid priority reservation service that allows you to book 24/7, anytime.
By paying the fee, you can avoid waiting and enjoy a special dining experience even at popular restaurants.
Notes:
The reservation fee varies by restaurant and starts from ¥390.
Please review the details at the time of reservation.
Overview:
If you made a reservation directly by phone, the restaurant may request advance payment.
Notes:
Please check the URL sent from the restaurant and follow the instructions.
Frequently Asked Questions
Q: How can I check which payment method applies to my reservation?
A: Please check the “Payment Method” section in your reservation confirmation email.
If you're unsure, please contact the restaurant directly.
Q: How do I know if my payment has been completed?
A: For prepayments, please check the statement from your credit card provider.
For credit card holds, it is only a temporary authorization and not a completed payment.
Q: Can I use TableCheck Pay at any restaurant?
A: No. It is only available at participating restaurants. Please check the availability on the reservation screen.
Q: I entered my credit card details when making the reservation. Do I still need to pay on the day of my visit?
A: It depends on the payment method selected at the time of reservation.
If you chose online prepayment, the course fee has already been paid in advance.
If it was a temporary authorization (hold), the payment has not been completed, so you will need to pay at the restaurant on the day of your visit.
Q: I entered my credit card details when making the reservation. Can I pay in cash on the day of my visit?
A: Yes, cash payment may be possible, depending on the payment method selected at the time of reservation.
-
The screen displays: [Credit card information is required (Payment to be made at the restaurant on the day of your visit)]
In this case, your card information is used only for reservation guarantee (hold only).
No actual charge has been made.
You may pay with cash or any payment method accepted by the restaurant at the time of your visit.
*If you used a debit card, a temporary charge may appear but will be refunded after your visit. -
The screen displays: [Online prepayment]
The course fee has already been paid at the time of reservation.
On the day of your visit, you only need to pay for any additional orders at the restaurant, using cash or another accepted method. -
If you're unsure which payment method applies
Please check the details in your reservation confirmation email or on the reservation completion screen.
If you are still unsure, we recommend contacting the restaurant directly for clarification.
Q: Can I use only part of the voucher amount?
A: No. The full amount of the voucher must be used at once. Partial use is not allowed.
Q: What should I do if the voucher amount is less than the course price?
A: If the voucher amount does not cover the full course price, you will need to pay the remaining balance at the restaurant using cash or another accepted payment method.
Q: Can I use multiple vouchers for one reservation?
A: No. During online reservations, only one type of voucher can be used per booking. Multiple voucher types cannot be combined.
Q: What procedures are required to use a voucher?
A: Please select the voucher you wish to use from the voucher purchase confirmation email or from My Page, and proceed with your reservation.
Related Page:How to Use a Purchased Voucher(e-Ticket)
Q: Can vouchers only be used when making a reservation?
A: No. You are not limited to the reservation time; you can also present your voucher at the restaurant on the day of your visit. There are four main ways to use a voucher, and available methods vary by restaurant.
-
Online Reservation
After purchasing the voucher, you can make a restaurant reservation using the [RESERVE] button in the purchase confirmation email. Select your desired date, time, and number of guests, enter the required information, and complete the reservation. -
Phone Reservation
Call the restaurant directly and inform them that you would like to make a reservation using the voucher. -
QR Code / Direct Visit
On the day of your visit, present the QR code from your purchased voucher to the staff and let them know you would like to use it. -
Send as a Gift
You can give the voucher you purchased as a gift to someone else.
Related Page:What is a Gift Voucher(e-Ticket)?
Related Page:How to Use a Purchased Voucher(e-Ticket)
Q: Can I use a voucher for payment on the day of my visit?
A: Yes. At some locations, you can use the voucher upon arrival by showing the QR code.
Please note that some restaurants may not accept vouchers at all. Before visiting, please verify eligibility on the purchase confirmation screen or in the purchase confirmation email.
Related Page:How to Use a Purchased Voucher(e-Ticket)