Several types of reservation statuses are as follows:
Depending on the status, you may not be able to change or cancel a reservation online. In such cases, please contact the property directly.
| Tentative | You can change and cancel reservations online. |
| Accepted | |
| Confirmed | |
| Attended | You can change reservations online, but you cannot cancel. |
| Waiting | |
| Paged | |
| Cancelled | You cannot change or cancel reservations. |
| No Show | |
| Declined |
Please note the following.
- Reservations past the reservation time cannot be changed or cancelled.
- Reservations that required card information cannot be changed.
Related Help Article：Amending Your Pre-Authorized / Prepaid Reservation - See the article below about cancelling reservations that required card information.
Related Help Article：Cancelling a Pre-Authorized / Prepaid Reservation